Such Great Cudtomer Service We live out West. Our online supplier quit shipping to our state. Found what we like at Cigarscity. Shipping was prompt. Although we ordered two boxes, only one was in stock. The one box came with a friendly note that the other box would come ASAP. And then, it was here in just a few days. No reminders or extra phone calls. Just there on the porch like magic!!! Great customer service!

What a Rip OFF Sent me a package, decent price, until I went to USPS and got screwed with a $65 COD charge, so their policy of free shipping after spending XXX dollars is complete garbage; after the math you can literally go anywhere else and find better products and service.

They do not answer the phone They do not answer the phone. They do not respond to voice mails or email messages. And what a shame cause there prices are dirt cheap. Are they still open for business? Anybody have and recent success in placing an online order? I placed an order last week and they canceled my order without any explanation and ive made multiple attempts to contact without any luck

Completely satisfied; exactly what I expected I've just recently gotten into cigars so I was looking for a good cheap humidor to store my growing collection of stogies and found CigarsCity during a Google search for humidors. Sure enough, they had the exact humidor I wanted and it was the best price I could find online for the humidor. I placed my order on Monday and got the humidor to my door on Thursday in perfect condition. I had it "seasoning" that evening and it was good to go on Saturday. Couldn't ask for a better online shopping experience. I'm probably going to pick up one of their cigar sampler sets soon to add to my new humidor. Also, same as the other reviewer here, I didn't get an invoice in my package either but that's fine by me since I usually just trash them right away anyways however they did give me an email receipt and confirmation when I placed the order.

Great and friendly service I found CigarsCity.com while trying to find a good present for a friend's upcoming birthday. I wasn't sure what the best option was so I called in to their office and Anthony picked up. After talking with him for a bit to explain what I was looking for, he recommended the Alec Bradley cigar sampler pack they had in stock. The price was right, so I took him up on the suggestion. Placed my order and in a few days had my order sitting on my kitchen counter ready to be wrapped up. My buddy loved the cigars in case you were wondering. Good guys at CigarsCity. I recommend them and their company.