When I saw the price for the cigars I… When I saw the price for the cigars I was looking for so low, and never heard of Cigarcity before I was hesitant to order. I called and spoke to Jeff who told me the order would go out the next day. He was friendly so I went for it. I received them in perfect shape with a thank you card and small gift in 2 days. I will be back!

What a Rip OFF Sent me a package, decent price, until I went to USPS and got screwed with a $65 COD charge, so their policy of free shipping after spending XXX dollars is complete garbage; after the math you can literally go anywhere else and find better products and service.

Completely satisfied; exactly what I expected I've just recently gotten into cigars so I was looking for a good cheap humidor to store my growing collection of stogies and found CigarsCity during a Google search for humidors. Sure enough, they had the exact humidor I wanted and it was the best price I could find online for the humidor. I placed my order on Monday and got the humidor to my door on Thursday in perfect condition. I had it "seasoning" that evening and it was good to go on Saturday. Couldn't ask for a better online shopping experience. I'm probably going to pick up one of their cigar sampler sets soon to add to my new humidor. Also, same as the other reviewer here, I didn't get an invoice in my package either but that's fine by me since I usually just trash them right away anyways however they did give me an email receipt and confirmation when I placed the order.

Great and friendly service I found CigarsCity.com while trying to find a good present for a friend's upcoming birthday. I wasn't sure what the best option was so I called in to their office and Anthony picked up. After talking with him for a bit to explain what I was looking for, he recommended the Alec Bradley cigar sampler pack they had in stock. The price was right, so I took him up on the suggestion. Placed my order and in a few days had my order sitting on my kitchen counter ready to be wrapped up. My buddy loved the cigars in case you were wondering. Good guys at CigarsCity. I recommend them and their company.

Excellent service and communication I contacted CigarsCity.com about shipping to Canada and they responded back within the same day or within a day which is incredibly fast. They answered all my questions and their prices are on par or better than some of the other large online cigar websites. When I pointed out an error in shipping they corrected immediately. The hand written thank you notes with each shipment is also a great touch. They are my go to cigar website. Shipping is also fast and living in Canada thats important when it comes to cigars. Highly recommend them!