Delivered on time no problem waiting to… Delivered on time no problem waiting to get off work to truly break it in. But it’s in one piece and waiting for me to clock out and spark up. I like the product for the price

Best online head shop So far they have never sent an item that was broken or stolen. The Smoke Cartels item I ordered was stolen by the delivery driver. He did picture proof delivery and put it in his pocket. So glad Grasscity doesnt use FedEx. Still never got a refund or replacement fro them either.

Making me jump through hoops for their "Easy Return" option I recently placed my first order at GrassCity - it was slightly over $400 and included some honey collectors and torches. Problem 1: The site promised me a 10% discount code for signing up. I never received it although I did receive the email to confirm my signup. I sent multiple emails about it to support over a few days with no response. 10% isn't a lot, but the lack of response left me with a bad feeling. The honey collectors were fine, but both torches had some issues. The first torch that arrived looked great but didn't adjust very well. I figured I could live with it. The second torch cost twice as much as the first and wouldn't light at all. I followed the instructions exactly multiple times and there wasn't even a hint of ignition. I've used multiple torches in the past without issue. I sent an email to ask about returning the faulty torch ($46). I received a response after a few days asking for a video of the problem. I don't know about you guys, but I don't have time to jump through hoops for a site that says they have easy returns. Also, the quality on the torch was more like something I would buy for under $20 at a local headshop - which is what I should have done in the first place, so that's on me. The other one that cost about $25 was much better quality except for the not-fine-enough adjustment issue. So, I put this at 3 stars so more people would see it because a lot of people go straight to this category to get an honest review. I legit wanted to make this 1 star. I won't be ordering from them again. If you do, you've been warned.

Great site Ordered a mini bong which I'm very happy with. A big thankyou for the papers & tube. Lovely surprise. Item arrived in good time. Fantastic communication from ordering to receiving the bong. Great site & would buy from again.

Warning: She Hits Solid and Smooth. Fast delivery on a great bong! I love my Cobalt Blue and my Black Glass City Beaker Bongs. They both have a deep hit that delivers smooth perfection. Cleaning daily is super easy thanks to the removable downstem and the simplicity of this incredible design. I've knocked over my share of tippy trippy bongs and had ones with all the little hard-to-clean extras. After trying them all, I find myself back with this timeless classic as my everyday driver. Warning: she hits solid and smooth.