Hannah was very helpful and sweet Hannah was very helpful and sweet! She helped me fix my problem quickly! I broke my glass and they’re sending me a new one free of charge, wasn’t expecting this level of customer service but I’m really happy with it and I’ll be buying more puffco products in the future

Worst customer service! Worst customer service! I ordered over $400 of product and missed the first delivery attempt (6 hours earlier than estimated arrival time so I was at work). Customer service doesn’t care and it’s been over a week w/ little to no response. I still haven’t received my order and haven’t been updated by Puffco… even though I’ve reached out 4 times. VERY DISAPPOINTED. RECONSIDERING BUYING FROM THEM!!

Great experience with the Puffco Great experience with the Puffco costumer service. My battery got damaged and I sent it back to Puffco, after a week, Puffco costumer service sent me a new base. Puffco is a great product and their customer service works great! I highly recommend this product!

Peak Pro So worth it! Cass from puffco customer service exceeded my expectations with her assistance. She was super helpful and made the process easy when I needed a replacement. After getting my replacement chamber I’ve been super happy & stoned with my peak pro ✌🏼

Puffco Rules/Rips Concentrates Long, long, long time fan. My most recent purchase was the flourish, wizard glass, and the flourish, hot knife very happy with the purchase, the hot knife is essential to using dabs in any form and the wizard glass is an amazing piece of art that lives a little more distance so the vape cools off, giving you the ability to take Richard deeper heads and the flavor is much more pronounced with the cooler vape with a little extra space.