Customer Service ABSOLUTELY Helpful Customer Service is extremely helpful with all issues. Devices can malfunction quite quickly. Can be one of multiple ways. Yet there is a Warranty. Otherwise, Great Device (Terp Pen's) for what they're needed for.

It’ll get you high but frustrate u until then. I like the Terp pen, it works except the coils themselves are basically impossible to clean, the airflow gets clogged super easily and the battery doesn’t last me past one and a half seshes if I’m lucky. Pretty frustrating honestly.

Best terp pens and Tera vaporizers on… Best terp pens and Tera vaporizers on the market!! If you’re like me and dab a little, vape a little then you can’t go wrong with bndlstech!! I’ve tried maasaaany maaaaaany things through the years and have finally settled on my boundless tech gadgets. Do yourself a favor and give them a try, i know I’ve not been disappointed and suspect you won’t either.

Hi bought my vaporizer from another… Hi bought my vaporizer from another site and it arrived dead upon arrival. I figured it would be a huge hassle getting it replaced under warranty. I contacted Boundless and within an hour I had a tracking number for ny replacement which was delivered the following day. Impeccable customer service in an industry where it is normally non existent. Thank you Boundless.

Right now it's 3 stars Right now it's 3 stars. Not sure if I'm doing anything wrong. I purchased the Terp Pen Spectrum & I charged it when it arrived. Left on charge for an hour & the light was a steady green so I'm guessing it's fully charged. I followed all instructions on how to "burn off" any residue prior to using for concentrate. I purchased Verano G-Purps Budder/Badder. Did the 3-5 second inhale prior to touching the concentrate. When I gently pressed upon concentrate while inhaling for about 8 seconds & exhaled there was no smoke, I got some flavor but no smoke cloud. So I inhaled really hard like trying to suck down a Wendy's frosty thru a straw & only then did I get some smoke, but not a lot. I've tried all 3 heating modes & it's the same thing. I tried the coil as well & it was the same. Anyone else have this issue or am I possibly doing something wrong. This pen feels awesome & I really want to enjoy it. Any help will be appreciated.