5 pens in total I currently own 3 terp pen spectrums, 2 terp pen XL and 1 terp pen. The new spectrum battery's are terrible. The charge on it only lasts about 2 sessions. My pen XL will last half the day and the small terp pen will last all day. I have so many spectrum pens because boundless sent me 2 more to replace the battery issue. They suck. Battery wise buy the small pen. It works 10x better than the new spectrum.

Although I enjoy their products Although I enjoy their products, the quality control on the Tera has been terrible. I've had 5 Tera's fail. One lasted 6 months, all the others failed in 1 to 12 weeks of receiving them. I finally asked for a CFX+ as a replacement. Support has been excellent. I've had very little difficulty in getting warranty replacments. The sent most of them out quickly.

Bam! The customer service and 3 year warranty is great!. If it's damaged or becomes defective in that 3 year window they will replace it. I'm a happy and loyal customer. The Terp Pen XL is the best vape pen I have ever tried and have found nothing that compares to the quality and taste it provides when it comes to cannabis concentrates.

Customer Service ABSOLUTELY Helpful Customer Service is extremely helpful with all issues. Devices can malfunction quite quickly. Can be one of multiple ways. Yet there is a Warranty. Otherwise, Great Device (Terp Pen's) for what they're needed for.

Legit On the Go Easy to Use + Quality This Company Treats It's Customer's 100% Right And Professionally - How You Want to Be Treated and should Be. They are Extremely Excellent at Communicating and helping Customer's out with Their Line Up of Stellar Products. Their Terp and TerpXL are Most Excellent for those with health issues for its Simplicity to Use On The Go and its Legitimate Functionality. You can Gain Super Drags or Smaller for those New to Using One. Arrives with Cerramic Coil which is Quite Quality and for the Price vs Competitor's You Cant Go Wrong With Their Lineup