Their customer service is very poor Their customer service is very poor. When I changed my delivery date I was billed for an additional order that I did not want. I had changed my delivery order in the past and this did not happen. When I contacted customer service they did not care. They are very expensive and I would not ever recommend them to anyone.

One-time, Wagyu purchase was so yummy Ordered a 16oz A5 Wagyu Ribeye Steak - Miyazaki Gyu Farm for $230 last Christmas for my husband. He’s tried American Wagyu but wanted to try authentic Japanese Wagyu. It arrived on time in a cardboard box with dry ice that kept it extremely cold. It tasted exceptionally fatty but isn’t that what Wagyu is known for? We were both happy with it

They know their Beef and Pork! They know their Beef... and Pork too! Some of the best grain finished steaks, wagyu burgers and heritage pork tenderloins that I have found online. I live in a bit of a food desert so it's awesome I can get access to these high quality product whenever I like. No need to subscribe either, appreciate the freedom! Loved how they give you tracking info every step of the way as well.

The Fish is awful if you do not know fresh from old The Beef is fine, but the Fish is absolutely awful. If you do not know the difference between old fish and fresh fish, then you probably won’t be disappointed. I’ve ordered twice…two strikes is enough and the company does not care if you complain about quality. Always use AMEX when ordering, AMEX stands behind you and will reimburse you for the bad product. Crowd cow doesn’t seem to care

Products were fine a year or two ago Products were fine a year or two ago, but the last few boxes have had multiple rancid products in them. The packaging on a number of steaks and fish have been obviously punctured prior to packing, leaving rancid meat and blood leaking all over my fridge during de-thaw. Sources of the products are inconsistent and change frequently. Absolutely avoid Crowd Cow, and I'd urge caution when dealing with any vendor that uses them as of Dec 2022.