Horrible customer service and… Horrible customer service and experience all the way around. They shipped me 2 orders - their mistake - and charged me twice and would not make it right. Their products ate not that great — all the fish is small portions with mismatched thickness - only 6 oz. And meat is no different than you can get in the stores. Not worth the aggrevation. Go to your local farmers market— support them. Not the greedy cheaters.

Horrible customer service ~ meat was starting to thaw Ordered $150 worth of meat to get the free shipping. Order arrived timely, however there wasn't any dry ice left in the box. Meat had stated to thaw, even though outside temps were in the low 20 degrees. I immediately took photos and sent an email to them. After 4-days, I had not heard from customers service. I submitted a second message from their website. Finally received a response a day later. They asked for more information, so I responded to customer services email that was sent to me. No response. Sent second email and still no response a week later. Terrible customer service, will never order from them again.

Products were fine a year or two ago Products were fine a year or two ago, but the last few boxes have had multiple rancid products in them. The packaging on a number of steaks and fish have been obviously punctured prior to packing, leaving rancid meat and blood leaking all over my fridge during de-thaw. Sources of the products are inconsistent and change frequently. Absolutely avoid Crowd Cow, and I'd urge caution when dealing with any vendor that uses them as of Dec 2022.

I have only ordered from them three… I have only ordered from them three times. I find them a bit pricey and portions are ridiculously small (even for one single person who does not eat a lot). I never had an issue or customer service encounter but on my last order I had new lamb chops from New Zealand which were heavily advertised. Packaging was terrible. Lamb chops should have been individually wrapped and not just thrown together in a thin plastic bag to guarantee freezer burns. I also had a small question regarding the freshness of the lobster tails I ordered on my second order. Fortunately, they do not force you to take a subscription and a customer can place"one time only" order.

I received my first shipment last week… I received my first shipment last week and I am very happy with Crowd Cow's service. Ordering was a breeze, the delivery was fast with excellent packaging. All of the meat was frozen as you would like to avoid spoilage and all of the meat I have had so far has been excellent. I heartily recommend Crowd Cow!