Paid for my food delivery in November! Paid for my food delivery in November! Received a small partial delivery before Christmas but no re fund for the remaining undelivered items. My credit card company is trying to recover my money from them! Total Scam.

Excellent service and at a price I'm… Excellent service and at a price I'm happy with. Also found The English Grocer is cheaper than using Britstore or British Corner Shop - the main difference arises from customs charges - I've been routinely charged ~ CHF 70 for nothing except box opening and inspection. Also please note, these two companies won't ship meat pies and cheeses whereas The English Grocer will.

This is a fraudulent business This is a fraudulent business! DO NOT ORDER FROM THIS COMPANY! It is a complete scam you will loose your money and not receive your order! I made an order on October 30th and still haven’t received it or the refund I requested. I emailed countless times, asking for a refund still nothing. This is a completely fraudulent company and I regret trusting them.

Shipping delays The seller answers emails with delay, he promised a new delivery date but nothing happened. I have ordered from this seller before with no problem and I do not understand why the quality of the service degraded since the last time I have ordered. UPDATE: looks like the order has been shipped. I don't have an issue with delays, it is a widespread problem these days but I think the seller can improve the communication with clients: reply faster to e-mails and give more realistic timelines for the delivery. If it is all good with the order I would order from this seller again.

Excellent products-Will order again Excellent products. Once I had the contact (WhatsApp) number, all flowed seamlessly. Very friendly service and was a pleasure to receive the top-quality products. +: Good selection, great service, delivered fresh in a well-suited box -: I didn't set a delivery time proposal but will know better next time (my fault)