Dodgy operation-buyer beware Ordered at beginning of December. Payment by Twint confirmed by company, so they got their money. Delivery on 23 December, over 50% of the items i ordered not included. No response since then from the company to several polite e mails and a phone call. Even allowing for Christmas rush and errors, still crap service and unprofessional. probably just fly by night mob who cant actually manage all the orders and deliveries properly.

Potentially a great company once well established I ordered some Bacon and crumpets at te beginning of January. Paid full by credit card for the order. Was supposed to receive the order January 23rd. Tried to contact them via email and phone and through there AI bot on ther site. Got a brief response saying they experienced a split to there orders from UK and they will pick my order soon. Max gave me a full refund on request and has offered to complete the order ASAP and get cash payment on receipt of the goods. I hope this can work as its a great concept, i guess everyone experiences teething troubles so im going to give him a chance.

order not delivered We placed an order over one month ago and have not received our merchandise yet. The amount owed was charged to our credit card. The English Grocer has not been answering several e mails requesting an update. They do not answer the telephone number listed on their website.

This is a fraudulent business This is a fraudulent business! DO NOT ORDER FROM THIS COMPANY! It is a complete scam you will loose your money and not receive your order! I made an order on October 30th and still haven’t received it or the refund I requested. I emailed countless times, asking for a refund still nothing. This is a completely fraudulent company and I regret trusting them.

I was wondering where my order was #2216 I was wondering where my order was, expecting it would have arrived by now. It was by chance I came across these comments and reviews. And now I dread I've been conned and my christmas will be ruined by these people. I have emailed them but have no reply!! Not many positive reviews here, and perhaps written by themselves. So to be honest I'm not going to waste my breath on this one, but let my lawyers handle the matter. Do not go near these people, Only use the 2 Brit online shops who are far far better, honourable and trustworthy, than these, even if they do not offer certain things A very disgruntled customer. Derek Jones