The best payment processor hands down… The best payment processor hands down they are very reachable and whenever there is an issue which I haven’t had ANY they are always there. National was the missing piece to my puzzle!

I called because you are charging me… I called because you are charging me almost $100, plus $15 a month (from authorize Net) when it is supposed to be just the $15. I was told it would be adjusted and I would be credited back all the over charges. Since the call has gone by, I have been charged 2 more months and now of the 100 plus kow I'm getting an additional 10 a month charge from your company on top of the 15 from authorize.net

Well customer service was miss leading… Well customer service was miss leading I was told I'll be on next day funding before I signed up then after I sign up come to find out I'm on 2nd day funding which is really a big inconvenience for a small business to be successful. I was also told after 30 days I'll be moved to next day funding then that turned out to be incorrect I spoke with another person and she informed me I have to wait 90 days before eligible for next day funding.... customer service was great A++...... but what they promise you is incorrect and like I said a huge inconvenience.

Unfulfilled promise and higher processing fees We are a small nonprofit and every single penny counts. When I setup the ACH processing, the sales rep gave us certain processing fees. He clearly mentioned that there will be no percentage based fee for ACH. Whatever terms as well as service expectations he promised, none were fulfilled. He stopped responding to email and didn't answer phone calls. At the end we are still paying higher processing fees than what was promised.

Small business owner feedback It is easy to get a hold of someone whenever I have a question, and all of my questions have been handled. Overall happy with the service, but I gave 4 stars because I didn’t get emails that I had requested when I signed up. And the online interface was not updated with the information I supplied via phone and text/email.