National made my change of processing… National made my change of processing companies quick and easy. No headaches. Very pleasant and eager to help.

The fees are the lowest in the market The fees are the lowest in the market. I have been using them for about 2 years now. The credit card machines are not the best and need an update every week with the batch numbers. I have been in business for 16 years using all kinds of this credit card machines but these machines are really low quality. Customer service is normal everywhere today in 2023 not so professional. I like the national Processing because not have to worry about hidden fees.

Small business owner feedback It is easy to get a hold of someone whenever I have a question, and all of my questions have been handled. Overall happy with the service, but I gave 4 stars because I didn’t get emails that I had requested when I signed up. And the online interface was not updated with the information I supplied via phone and text/email.

Thank you to Matthew Gonzales for… Thank you to Matthew Gonzales for assisting me

I am not a professional businessman… I am not a professional businessman yet. So I am just learning to use the software. And there are a couple of things I wish i could do, like create an invoice ahead of schedule, like a draft and have it ready to send when product is complete. Last month I had a issue looking at a report, so I called and the guy was super friendly and helpful. He figured out what the problem was and fixed it. So I definitely give 5 stars for that call. Overall I am happy with the product and the service, but again, I know that there is a lot that I don't use or don't know how to use yet. I am not a retail business so I can't speak to the retail sales part of it.