Shipping good, so are prices Reminded me when my Champagne arrived. Very quick response and shipping on time without delays. Problem I had was losing points if you don't use them within a year. If point awards was easier to use; I would buy more wine from Wine Cellerage

Very poor in keeping clients informed A high-end wine that I was supposed to get in April arrived in November and I had to be chasing the company to get updates on it with changing dates of arrival every time. Not a service you expect.

disappointing order, decent follow up re same I ordered a magnum of '96 Leoville Poyferre for Christmas. While not tainted, the wine was thin and faded quickly after decanting. I contacted Wine Cellarage about the wine, and they provided (1) assurance that the wine had been properly sourced and stored (and was likely an unfortunate "dud"); and (2) a $50 bottle of wine by way of compensation for the disappointing Poyferre. I think that was a relatively decent approach, and I appreciated the responsiveness of their team.

Long time to ship I think it's rediculous I had to go out of my own way to contact them to schedule shipping when it was deemed months ago that weather was appropriate for shipping. I was deployed and couldn't get to a phone or computer. Long story short I ordered in September and didn't receive it till December. Shipping should be automated.

Great, easy and professional. Was a little sceptical about the 90 day delivery on a 2005 vintage wine. Futures, normal procecess but an older vintage gave concern. Price was below available market so took a shot. Wine Cellarage kept me informed and status on delivery during our wait. Immediately delivered the order and very satisfied.