Wannipa Ogrydziak
THThey talked to someone else about my order without my knowledge. They contacted a third party about the details of my order without my consent, and when they didn't get any responses from that person they went ahead and made changes to my order putting additional charge on my credit card without my authorization!
El Gaby
GBOpportunistic management I ordered 3 bottles of wine from them and a few weeks after the COVID-19 nightmare began, I have a difficult economic situation so I asked them to cancel the transaction since I’m sure they can sell the wine to somebody else. After one month with no waiting for an answer, Lars sent me an email offering $110 per bottle when I paid $155, so my interpretation was him giving me a discount so I accept the wine. No I was wrong, the guy want to profit twice out of this unprecedented moment in history. I’m filling a credit card claim right now and possibly a BBB Complaint. Disgusting people, be aware and stay away from them.
Mark
GBShipping good, so are prices Reminded me when my Champagne arrived. Very quick response and shipping on time without delays. Problem I had was losing points if you don't use them within a year. If point awards was easier to use; I would buy more wine from Wine Cellerage
James
GBGreat service and very good selection Great service and very good selection. You need to check pricing though because it ranges from extremely good to quite high. Personally, I don't need to have the lowest price on the web, just fairly competitive, say within 10 to 15% of the low price. When you buy a wine and then see you paid 20 to 25% more than half a dozen other usa sites are selling it, it is a little disheartening. But, their products are in great condition, their prices are usually very competitive and their packaging is first class so I think they are a very good wine sorce.
Alex
GBSignificant delay in arrival When I placed my order in April I was told I would receive the wine in June. I did not receive the wine until the middle of September. While everyone was very pleasant to work with, this was an unreasonable delay.