Dan Horan
FRA great first purchase from Vivino My son brought some Australian wine from England which was very good. After checking the details on Vivino they sent an interesting offer to purchase the same wine. The price was the best seen and as a sweetener they offered free delivery. The wine (The Black Stump, Durif Shiraz 2021) and the offer were too good to miss. Easy to order on line and delivery was ahead of the scheduled date. Altogether excellent service.
Ms. Ligia Jamieson
GBNeed a better courier company. As I didn't receive anything for four days I finally called after a week and asked when my order would be shipped and I was told it would arrive the next day. So I waited at home but it did not arrive till Friday. I understand it is the courier but if you are using a courier company, shouldn't you be able to coordinate with them so that they send you an email letting you know the date and an approximate time of delivery?
Sally Bainbridge
GBWaiting for my wine to be delivered Waiting for my wine to be delivered! Vivino are sending emails telling me the delivery company has tried to deliver but I’ve received nothing. I haven’t been given any information about the delivery company and when I contact Vivino the ‘help’ robot only has generic answers
John J Garvey III
GBSometimes you just need a nudge... Liked the unsolicited offer to purchase a wine I had just reviewed and liked. This then ended up being the easiest case of wine I ever ordered, because it was a few buttons to push on the app, and then 3 days later the wine was delivered to my front door. The most low hassle easy wine purchase I have made to date.
Mark Weston
GBGood overall Good overall. However, considering that someone 21 years old must sign, it would be nice if Vivino used a logistics company or app that had more flexibility. We had to jump through hoops to have the package dropped at a center to pick-up.