Rob Leroy
GBI don’t know what they’ve done lately… I don’t know what they’ve done lately but now that they allow ads too, they must’ve changed some thing because literally the camera doesn’t work as well on the app and you have to take a picture of the bottle like five times to make sure it’s got the right vintage year, right estate, make sure there’s no other anomalies like it says old vine on there and it’s really not the old vine version of the wine. They have gone really downhill lately as far as camera recognition. The reviews and the what you should pay for your area portion of the app are still working very well.
Mark Weston
GBGood overall Good overall. However, considering that someone 21 years old must sign, it would be nice if Vivino used a logistics company or app that had more flexibility. We had to jump through hoops to have the package dropped at a center to pick-up.
FromTexas.WithLove
GBThe order arrived fast and well packed The order arrived fast and well packed. We have only tried one bottle of wine so far, and unfortunately we did not like it. To make matters worse, it was a $36 bottle of wine. I wish there was a way to get a full or even partial refund on bottles they match you with that end up not being one you enjoy. Another wine club I am apart of does that and it’s something that keeps me as a customer coming back because I know my preferences matter to them.
Dan Horan
FRA great first purchase from Vivino My son brought some Australian wine from England which was very good. After checking the details on Vivino they sent an interesting offer to purchase the same wine. The price was the best seen and as a sweetener they offered free delivery. The wine (The Black Stump, Durif Shiraz 2021) and the offer were too good to miss. Easy to order on line and delivery was ahead of the scheduled date. Altogether excellent service.
Sally Bainbridge
GBWaiting for my wine to be delivered Waiting for my wine to be delivered! Vivino are sending emails telling me the delivery company has tried to deliver but I’ve received nothing. I haven’t been given any information about the delivery company and when I contact Vivino the ‘help’ robot only has generic answers