Vivino

100 Montgomery Street, Suite 2000, 94104, San Francisco, United States
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3.60
Based on 20 Reviews

5

45.00%

4

15.00%

3

15.00%

2

5.00%

1

20.00%
About Vivino

With 50 million users and climbing, Vivino is the world’s largest wine app and marketplace trusted by millions to discover and buy the right wine every time. Unbiased Ratings & Reviews: Leverage reviews and ratings from the world’s largest community of wine drinkers to always select the best wine. Wine Buying Made Easy: Conveniently buy wine directly from the Vivino app or Vivino.com via Vivino Checkout, a seamless checkout experience. Personalized Recommendations: Discover more wines you will love through Vivino’s wine recommendation engine that only suggests wines we know you will love based on your unique scanning, rating, and purchase behavior, and community ratings. Vivino.com Download on the App Store Get it on Google Play Privacy Policy Terms of Use

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Contact Info
  • 100 Montgomery Street, Suite 2000, 94104, San Francisco, United States

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John J Garvey III
GB

Sometimes you just need a nudge... Liked the unsolicited offer to purchase a wine I had just reviewed and liked. This then ended up being the easiest case of wine I ever ordered, because it was a few buttons to push on the app, and then 3 days later the wine was delivered to my front door. The most low hassle easy wine purchase I have made to date.

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Ronald Tolar
GB

EVERYTHING ABOUT YOUR WEBSITE EVERYTHING ABOUT YOUR WEBSITE, PLACING AN ORDER, PAYING AND RECEIVING THE SELECTED WINES BY MYSELF, ALL WERE GREAT! THE ONLY THING LACKING, I SUPPOSE, WAS MY KNOWLEDGE OWHAT TO ORDER..........I WAS OKAY PLEASED WITH THE ONE "RESERVE" PINOT NOIR, BUT THE BROOKS JANUS PINOT NOIR, WAS A HINT TOO SWEET FOR MY TASTE! I LOVE PINOT NOIRS, AND CAN SPEND REGULARLY $35 to $45 PER BOTTLE.........I THOUGHT MY SELECTIONS WERE OKAY.......BUT I SUPPOSE I AM SPOILED BY THE PINOT FROM THE R.STUART & Co. ------"MENEHEE" ........., YAMHILL- CARLTON DISTRICT.........! DO YOU ALL CARRY THIS PARTICULAR WINE......I WOULD LOVE TO KNOW??!! THANK YOU!

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Chris B
GB

Horrible experience I see a lot of the same reviews here. I ordered 6 bottles nearly 3 weeks ago. I've been getting emails from Vivino saying that my shipment is being delivered, followed by 'UPS can't find my house'. I've called 4 times, and the customer service folks tell me they have it handled and to not worry. Today, I get an email saying the shipment is being returned to sender because my house can't be found. I live in a well-known neighborhood and have seen UPS come down my street multiple times. Complete BS. Do NOT order from this company.

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Steve G.
GB

Now residing in Georgia Now residing in Georgia, my wife enjoys a specific wine from California and we asked a few package stores if they could bring in the item. No luck at any stores. Started shopping online and found the pricing was the same as what we paid when we lived in California. Had the wine delivered to our home within a week. Great experience.

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Ny Mame
GB

There is no way to contact support There is no way to contact support. The chat bot is fake and does not actually ever connect to a live agent or create a support ticket or setup callback etc. If you aren't going to buy wine from them, then the app works fine, but it updates every 5-10 minutes which is annoying. If you do buy wine and everything arrives alright there is no issue but if there's one of many issues (bottle missing, bottle broken, entire order not delivered, wine corked, etc.) then you're just stuck paying for nothing and there's no recourse. DO NOT BUY FROM THEM!

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