HORRIBLE HORRIBLE COMPANY I order a dress from this company just to receive it, the dress look nothing like the picture it was cheap material was itchy and I order a white dress and it came with red stitching. I email them and they told me to take it to the alteration to have it removed and they will give me 10% off my next order LOL like I would order again!!! We went back and forth with the email they finally told me "NO DRESS IS JUST LIKE THE PICTURE AND MY STANDARDS WERE TO HIGH"....Thank goddess I paid with paypal I filed a dispute. They company lied and said I special order the dress so no return, I showed paypal were I order a shock dress and my money was refunded!! I wrote two poor reviews on there website but they removed them and put 5 stars. So they remove all negative reviews this company is horrible do not order from them ever. They should not be in business

A great review unlike the others... I unlike the other reviews had a great experience with dressale.com. Back in 2011 I needed a wedding gown on a very small budget and I'm plus size. That combination is impossible to to find especially when I needed a 1 month turn around. The dress I picked was a Bonny Bridal knock off. They duplicated it perfectly. When it arrived it needed a couple minor alterations which I expected from any gown. It needed to be hemmed, taken in an inch at the bust and I added a bustle. I emailed asking if they could make it a rush order which they responded that it was not an issue and didn't charge extra. I ordered the dress the end of October and it arrived the 3rd week of November They even phoned me to let me know when it was shipped by fedex. Wrapped and sealed beautifully. I'm so sorry to hear that their service has gone down hill since I got married because they really saved me being a broke bride lol.

STAY FAR AWAY.. There is NO RETURN POLICY Do NOT use this company. Dress was very different from the picture they stole from another vendor's company. Their Customer Service is even worse than the dress. There is NO RETURN POLICY despite what their site indicates. I went through PayPal and was able to get my money back. Once PayPal returned my money they THEN wanted the dress back. They couldn't use the dress as "handmade custom for you special from fine material" (since when is hot glue a fine material??) and returning the dress would be "waste of dress maker and time money." They now wanted the dress since they weren't being paid and they threatened to have "black credit record done to you" which would "do bad to your life" because the didn't want to "harass you as well!" They also keep changing their site name and change bad reviews on their site to 5 star.

my dress is perfect I ordered an ivory, short beaded wedding dress. I live chatted with a representative who assisted me with measurements. My dress arrived in a few weeks, and it's gorgeous. It's even better than the pictures on line. Fully lined, stitched perfectly, high quality. I couldn't be more pleased. I'll buy from them again.

Would never buy from again Ordered a dress for my daughters wedding, not only did it turn up after the wedding, it did not fit, there were 3 stains on the dress, it was the wrong colour, the length of the dress was uneven, the stitching on the sides is unprofessional and finally the neck line was different on one side to the other. I complained via email and over the course of approx 2 weeks in which they accepted our complaints as we sent photos of all the faults with the dress, but their explanation was that it was hand made, the stains would disappear when exposed to the sun and air & we should have it fixed locally. Finally they offered a refund of 20% which I accepted and I have kept the dress for the next bad taste party I'm invited to. Happy to share photos of their workmanship to any one who is thinking of buying from Dressale Denise