Unwilling to refund my trip although… Unwilling to refund my trip although they stated I would be refunded within 7-10 business days. Apparently I missed the “refund window” 65 days prior to trip, however this was never mentioned prior to my authorization of cancellation. To the contrary I was told I can expect the refund! And now they’re refusing. They are also unwilling to change the date instead of cancel. I’m supposed to be out of $1800.00 and accept it. I will continue to fight and am also going to seek legal counsel. Though the contract does state the refund requirement, the fact that I was told I would be refunded should over ride!

This company is fraudulent This company is fraudulent, there is no value added to their services. They are taking advantage of the fact that wedding guests are forced to use them. I tried to book a return flight airport transfer that was included in my package that was prepaid, and they would not accommodate me first because I was not booking round trip transportation (which actually would save them money). When I decided it was not worth it to arrive early I changed my flight and they still would not accommodate me because I missed their artificial deadline, nor would they refund me for services not provided. I had to spend an extra $500 on transportation that I already paid Destify for. They create these artificial rules that are one-sided so that they can rob you blind. They do not care about customer service or doing what is right.

This is the WORST company ever This is the WORST company ever. I worked in hospitality for 20 yrs. and I booked this wedding almost a year in advance and is horrible. No customer service, agents are rude, dismissive and total lack of empathy. Jazmine is absolute terrible. The website is not working, the reservations can't go through, I was trying to make payments over the months and its impossible; now 60 days before the wedding prices are inflated, they ruined my budget planning. DO NOT RESERVE WITH THEM!!

They will not have proper room… They will not have proper room availability, best pricing, or ease of communication once you contract with them. Your guests will not be happy using them and you will not be happy because they will not return your calls or emails.

Worst Travel Agency Ever Do not expect a person to answer the phone or being responsive in a timely fashion from this agency. They left me and my 100 guests stranded without any assistance. All my guests are unhappy and I wouldn’t even recommend them to my worst enemy.