Destination Wedding Planning Service with Limits My newly wedded husband and I have worked with Destify for our destination wedding at Majestic Elegance Resort in Cancun, Mexico on December 9, 2022 since June 2021. We found other destination wedding services to be either overwhelmed or underwhelmed with clients. We chose Destify because of their quick service, transparency, and the effort it took for them to find what we were looking for. They built our website, had helpful PDF checklists and information from the resort, real-time COVID updates about Mexico, managed our guests, and organized our excursion effectively. Even though they have done their best in helping us, we want to caution others about the prepaid shuttle, the request for extra beds, and not having a true destination wedding coordinator. We had 75-year-old and 16-year-old guests who never traveled before and missed their flight because the 75-year-old guest's husband had a death scare. We told them to move the prepaid airport shuttle to the next day and shared the new flight information but the onsite company, Nexus, did not find them on the list so they ended up taking a $110 USD taxi to our resort with another taxi service. Long story short the back and forth with Destify to get our money back from the prepaid shuttle was moot and obscure. To this day we do not believe that they confirmed the changes. Furthermore, we asked them to request an extra bed for the guests, and the resort claimed they have never received that request. Long story short, the 16-year-old guest ended up sleeping on the couch. If you are also planning a wedding, they do not have a true destination wedding coordinator. The only one we worked with was the onsite coordinator at the resort the language barrier was tough, and the resort didn't really put much attention to us until a month before our wedding day, Friday, December 9, 2022. That made planning very stressful. Overall, Destify made our destination wedding planning as easy as it could be, but like all online services, they have their limits. Side tip: Always get travel insurance because it was worth it!

This agency is a scam This agency is a scam. They refuse to honor their terms and conditions! They create additional financial penalties with absolutely no explanation. You are going to lose money if you go with this company. Beware

Destify ripped us off Destify ripped us off. Don’t purchase the shuttle services. We arrived at the airport and no one had our reservation so we took a taxi to the resort. We checked with the resort and they had no record of our shuttle service either. I contacted Destify and they blamed it on us and refused to refund our money. We had to pay for taxi services to and from the airport and resort.

Buyer beware Buyer beware. They will lock you in with a non refundable deposit and change the pricing for the packages. There should be a set price for everyone and it should stay the same. If the event is cancelled within a reasonable time frame, you should receive at the least a full or part refund. Not a great costumer experience.

If I could give ZERO stars I would If I could give ZERO stars I would. Customer service was horribly insensitive. They don’t help you and making modifications is a horror. I will advise all of my friends & family to avoid this company for their wedding planning at all costs.