0 star review I wish I could write a 0 star review. My best friend is renewing her vows and I was all in even before I got the information. I paid my deposits the minute I received the link. Nevertheless, this was 8 months before the wedding. As life would have it, a series of things started happening and I had to, firstly, make a name change to the reservation because my boyfriend and I broke up- I contacted Destify and was informed that I had to pay another deposit for the name change (I added my son this time) So now here I am heartbroken and with $450 in the hole because I got a new job and cannot travel at the time of the wedding in December. Since I'm new I don't have seniority for the December holidays. Not sure why they charge all this money when we are the ones doing the actual booking and choosing. Complete rip off! The wedding is 3 months from now and now they get to keep all my money. Unacceptable!

DO NOT WASTE YOUR TIME Horrible customer service and horrible company. Do not waste your precious time or money with these people, they simply do not care about the people they serve. We have had the worst experience with Destify as well as our guests. Destify gave away our original wedding date without any explanation, just a half assed apology. Their customer service is completely horrible. Do yourself a favor and work directly with the hotel, Destify is BS and you honestly don't need them, we didn't. They also lack accountability for their many mistakes and every response was blaming the hotel which we had a wonderful experience with our hotel. Don't get scammed by this company.

This company is fraudulent This company is fraudulent, there is no value added to their services. They are taking advantage of the fact that wedding guests are forced to use them. I tried to book a return flight airport transfer that was included in my package that was prepaid, and they would not accommodate me first because I was not booking round trip transportation (which actually would save them money). When I decided it was not worth it to arrive early I changed my flight and they still would not accommodate me because I missed their artificial deadline, nor would they refund me for services not provided. I had to spend an extra $500 on transportation that I already paid Destify for. They create these artificial rules that are one-sided so that they can rob you blind. They do not care about customer service or doing what is right.

This agency is a scam This agency is a scam. They refuse to honor their terms and conditions! They create additional financial penalties with absolutely no explanation. You are going to lose money if you go with this company. Beware

Worst Travel Agency Ever Do not expect a person to answer the phone or being responsive in a timely fashion from this agency. They left me and my 100 guests stranded without any assistance. All my guests are unhappy and I wouldn’t even recommend them to my worst enemy.