Ted from the Chinatown food tour in San… Ted from the Chinatown food tour in San Fran was very informative and friendly. Ted took the time to accommodate food preferences for my partner. I enjoyed tasting different Chinese dishes.

Purchased an exp website… Purchased an experience- but website issues mean it’s impossible to book. Have been chasing for a week now for this to be resolved, but no reply other than ‘please bear with me a moment’ Have requested refund, and whilst this request has been assigned to my original enquiry - again no substantive response.

They WILL fix things We signed up for tours over the weekend using Virgin Experience but had some confusion over the scheduling of tour packages (we wanted one with drinks and one without but it ended up being too complicated). The tour operator was not very helpful (20+ emails and end result was ‘talk to Virgin’). Stressful. In the end, and once Monday rolled around and customer service was back, Virgin resolved the issues. Make sure to have good documentation.

My family and I had booked an… My family and I had booked an experience and unfortunately had to cancel due to weather conditions. The company we went through for the experience was awesome enough to refund our credits and,Bulelwa X, assisted us in getting our credits back on our Virgin Experience account. Super easy to work with and very fast. Thank you!!!

Incredible Acrobatics Flight Experience I had an absolutely fantastic time with this flight experience! Sergey, my pilot, was incredibly skilled and ensured I felt comfortable throughout the entire flight. The maneuvers were exhilarating, and I could truly feel the g-forces as we performed the aerobatics. It was a thrilling experience that I won't forget anytime soon. Highly recommended!