I joined online I joined online. I won £100. Went to withdraw. What a hassle they want every document under the sun even marriage certificate I sent everything I had kept saying need more id. Blocked my account. Still waiting on my withdrawal. Avoid this site

Good riddance What a difference a day makes, 24 little hours. There responsible gaming logarithms are broken. I played within all the specified boundaries and it seems the set limits and boundaries do not matter if you play for extended periods of time. the trigger to account status after playing for to long is ridiculous. To put into matter of fact context. Regardless if responsible gaming and winning etc or not. Play to long and you'll get suspended.....joke of a logarithm and support. Should remove there bacta license

Barnsley and Leeds branches Barnsley and Leeds . Visited Leeds popped in to MERKUR nr market.. Was lunch time about 2 players in. Put £20 stakes £2 got a bonus second spin guess how much it paid £4 on a £2 stake tried two different machines and bonuses only gave you back what you'd bet . Probably worst arcade I e ever been . Also tried Barnsley it's also empty sometimes the staff offer you coffee another time the lass didnt I had to ask then after she kept making coffee for a few other players who she was sat chatting to but never asked me . Totally unprofessional in my eyes . Best about it they were on the 10p slots I was £2 stakes ..Now u tell me who you'd wanna keep in Ur arcade . Also it's very off putting when you walk in and they offer to sign you up for cash match .. Beware you won't win a £1 on it no matter what stake you bet don't be fooled .

I didn't even want to give one star I didn't even want to give one star, but had to give a star. Leeds base merkur slots is one of the worst venue you could choose to go, I play in 3 or 4 different venues with all the same rules unless you go leeds, so every other venue you walk in and get to play a game either spin the wheel or scratch cards... In Leeds you had to wait for 10mins before even asked for either spin wheel and then minimum 50p a spin with your cash match... They are rude unprofessional no customer service experience.

They manage to be just as dreadful in… They manage to be just as dreadful in their shops aswell as online so at least they are consistent