I coming play of Maidstone Casino end… I coming play of Maidstone Casino end have Electricity goes out i have in machine 290£ this Casino staff me don't pay money out 24h bad service

Customer service is shocking As with other reviews on here avoid! Customer service is shocking on all levels, if you report poor customer service dont expect management to care and just let it continue. Staff are rude and always on their phones or you find them hiding in the toilets using their phone! it is mad! However even upper management dont care about this. Avoid the Bedfordshire branch.

Try the shop in Rochdale staff are… Try the shop in Rochdale staff are friendly nothing wrong with them but there machines are a total rip off play there barx7even costs a lot to get a win jammed up machines and other issues with them so go on there web site make a complaint always the same rubbish replies make a complaint to the gambling commission there not interested don't see the point of them these places are just money making machines no wonder there is a big gambling problem in the UK with companies like these around

Barnsley and Leeds branches Barnsley and Leeds . Visited Leeds popped in to MERKUR nr market.. Was lunch time about 2 players in. Put £20 stakes £2 got a bonus second spin guess how much it paid £4 on a £2 stake tried two different machines and bonuses only gave you back what you'd bet . Probably worst arcade I e ever been . Also tried Barnsley it's also empty sometimes the staff offer you coffee another time the lass didnt I had to ask then after she kept making coffee for a few other players who she was sat chatting to but never asked me . Totally unprofessional in my eyes . Best about it they were on the 10p slots I was £2 stakes ..Now u tell me who you'd wanna keep in Ur arcade . Also it's very off putting when you walk in and they offer to sign you up for cash match .. Beware you won't win a £1 on it no matter what stake you bet don't be fooled .

My experience working I want to have my say on working here. My advice, don't apply unless your desperate, you get treated differently if you're not Romanian. Please don't get me started on the customer service... What customer service lol. The one in Watford, great town but there's a worker there small girl with long hair always on her phone... Doesn't bother with the customers. I did a small test by working there for a month and honestly don't apply. The pay is poor and management is incredibly poor.... Oh you got to stand for 12 hours. That's my experience working there.