I didn't even want to give one star I didn't even want to give one star, but had to give a star. Leeds base merkur slots is one of the worst venue you could choose to go, I play in 3 or 4 different venues with all the same rules unless you go leeds, so every other venue you walk in and get to play a game either spin the wheel or scratch cards... In Leeds you had to wait for 10mins before even asked for either spin wheel and then minimum 50p a spin with your cash match... They are rude unprofessional no customer service experience.

Please please have a look at the… Please please have a look at the article in the Guardian. My name's Maria my Mums the Wendy Hughes (the main character in the story! 🙈) Please don't let these vile people trample all over you. Fight back.....we did and we'll help you to do the same. 👋👋Steve Ambrose👋👋 Yep...me again 🤣🤣

Dreadful absolutely Dreadful. Dreadful absolutely Dreadful. They send texts messages about £10 match bonus etc. Then when I went into the empty slot den, and show the manager the text he says no l, I'm like but it's valid it's within date. Note to self if the dump is empty it's perhaps because it's totally a dirty Scam Hole. And after reading another review on here in regards to manager suggestion of playing another game whilst on a winning streak and then losing everything after the manager suggestion of a better game. It's a total con, I felt something is wrong with this company lose lose lose, then head to bookies and win £900 on £20 into machine. Merkur are scammers

One of my favourite sites One of my favourite sites. Had a lot of winnings. I won a fair amount on my first day £700+ Have received £73 payout after receiving 5 bonus spins. I then played this to win £400 in another game. Have won £200 from a bonus of £5. Very fast withdrawals which are appreciated. Team also very quick to advise about responsible gaming. Customer service has a quick response.

Usually play in admiral however popped… Usually play in admiral however popped in on way past and have never been out since. Visited the Newcastle site on Clayton street and the staff are so friendly and helpful. Aimee and Jake who were on when I visited were brilliant offered us a drink and a cash match as soon as we walked in. Even offered us hot food which no other arcade does this truly 5 star customer service will definitely be returning.