Customer service is shocking As with other reviews on here avoid! Customer service is shocking on all levels, if you report poor customer service dont expect management to care and just let it continue. Staff are rude and always on their phones or you find them hiding in the toilets using their phone! it is mad! However even upper management dont care about this. Avoid the Bedfordshire branch.

One of my favourite sites One of my favourite sites. Had a lot of winnings. I won a fair amount on my first day £700+ Have received £73 payout after receiving 5 bonus spins. I then played this to win £400 in another game. Have won £200 from a bonus of £5. Very fast withdrawals which are appreciated. Team also very quick to advise about responsible gaming. Customer service has a quick response.

Barnsley and Leeds branches Barnsley and Leeds . Visited Leeds popped in to MERKUR nr market.. Was lunch time about 2 players in. Put £20 stakes £2 got a bonus second spin guess how much it paid £4 on a £2 stake tried two different machines and bonuses only gave you back what you'd bet . Probably worst arcade I e ever been . Also tried Barnsley it's also empty sometimes the staff offer you coffee another time the lass didnt I had to ask then after she kept making coffee for a few other players who she was sat chatting to but never asked me . Totally unprofessional in my eyes . Best about it they were on the 10p slots I was £2 stakes ..Now u tell me who you'd wanna keep in Ur arcade . Also it's very off putting when you walk in and they offer to sign you up for cash match .. Beware you won't win a £1 on it no matter what stake you bet don't be fooled .

RIGGED I have been in these slot places multiple times and spent hundreds on multiple occasions only winning the jackpot once after putting 500+ in stay away machines are rigged completely. Roulette wheel will land right next door to the jackpot number to tease you more. Murker always empty they never pay out. Had more success with admiral but all machines rigged definitely.

£60 deposited 20p spins on big bass… £60 deposited 20p spins on big bass splash, fishin frenzy big catch, crabbin for cash, diamond mine and eye of horus and not 1 bonus hahahahha for any1 who plays these type of games you know the bonuses always come but not on this sad excuse for a casino. Please don't sign up it's hopeless and should be shut down