Bruce Crossan
GBAnyone unhappy with treatment (or lack … Anyone unhappy with treatment (or lack there of) by Direct2Drive should email me at RealD2DCustomer @ gmail.com and we can see about a possible class action lawsuit if they don't want to opt for coming to some kind of resolution. I would much prefer to get either working CD Keys for all my games or reimburse me so I can purchase them elsewhere. But it seems to me that the company has basically abandoned it's site and customers since roughly sometime in Aug of this yr (2017)?
John Cason
GBNo problems at all Have purchesed several titles through D2D.No billing issues and everything that I should have gotten,I did.Web-support,when it was needed was realitively fast and correct. (the one issue I had was due to a demo version conflicting with the d2d version) Pricing is per the norm.A greater variety of seasonal sales than steam,and sometimes gets things quicker than steam.
Keith
GBRepeat customer, Few if any problems. If network based DRM bugs ya, this may not be for you. After the initial autoresponder to a support ticket request, my license issue was resolved.. Had a D/L link error once, it was auto resolved within a few minutes. D/L speeds seem fine.. I have a 18Mbps connection. Have yet to find a game that does not work (out of around 20 purchases), running windows 7 x64. 98% smooth installations and configurations.
hollie
GBDont know if i've been charged!! I went to buy and download the sims 3, put in a landline verification phoneline...said that it couldn't be processed please contact customer services so tried again, still the same thing. Now im worried I am going to be charged 3 times for a game i havent even got!!! ticket number 2833-8520786
Ed
GBPre-Downloaded games do not work I actually had backup copies of my games downloaded prior to the transition. None of them would activate using the serial numbers supplied in the purchase history. After 3 attempts at getting help from their "customer service", they said I needed to wait until the games where in the gamefly client. What? I thought that they wanted us to download any games that might not make it over? They won't even supply the manual activation codes. Terrible service.