Poor Customer Service I purchased several games from D2D, and now that Gamefly took over (over 6 weeks ago) almost none of my PC games are available for download. GS took over Impulse, and my games were available right away. I have contacted support at Gamefly several times, with no result except a promised a 20% discount, but that won't cut it if they cannot deliver what I already paid for. It seems that Gamefly bit off much more than they can chew, I would steer clear until they unsnarl the mess that they are in.

They are not what they used to be I have purchased games with them in the past before they were purchased by gamefly who greatly diminished their reputation. Now I have trouble trying to access my old games I purchased through them but but they respond back in 2-3 days with help. I would prefer if they had a telephone or customer service that way. Would be more convient.

Bought fallout 3 back in 2014 Bought fallout 3 back in 2014 played on this machine.. woke up one spring morning in 2017 and game magicly not working saying key is invalid contact D2D support and they say blah balh somthing to do with comp merger 2 years ago tell me it will be fixed by september we are noww november still no reply or answer from anyone..company is trash dont recommend

Shady company I've had malware more useful. I've owned tons of games for many years, and yet they all the sudden stop working. direct2drive is forcing me to register with them, even though the games have worked fine forever. Then when you try to activate with them, it doesn't work, and the link to request manual activation doesn't either. Currently I own multiple copies of Rome:Total War. between Steam, standalone, and whatever direct2drive acquired or thinks they acquired. I can't mod my steam version, and the one direct2drive bought or acquired is now unplayable. Between gamespy, steam, and direct2drive, I wish these fools would get out of the gaming business, and stop trying to covert existing and paid for games to their own systems every time they buy someone out.

Dont know if i've been charged!! I went to buy and download the sims 3, put in a landline verification phoneline...said that it couldn't be processed please contact customer services so tried again, still the same thing. Now im worried I am going to be charged 3 times for a game i havent even got!!! ticket number 2833-8520786