Poor Customer Service I purchased several games from D2D, and now that Gamefly took over (over 6 weeks ago) almost none of my PC games are available for download. GS took over Impulse, and my games were available right away. I have contacted support at Gamefly several times, with no result except a promised a 20% discount, but that won't cut it if they cannot deliver what I already paid for. It seems that Gamefly bit off much more than they can chew, I would steer clear until they unsnarl the mess that they are in.

Dont know if i've been charged!! I went to buy and download the sims 3, put in a landline verification phoneline...said that it couldn't be processed please contact customer services so tried again, still the same thing. Now im worried I am going to be charged 3 times for a game i havent even got!!! ticket number 2833-8520786

They are not what they used to be I have purchased games with them in the past before they were purchased by gamefly who greatly diminished their reputation. Now I have trouble trying to access my old games I purchased through them but but they respond back in 2-3 days with help. I would prefer if they had a telephone or customer service that way. Would be more convient.

Worth the time Everything went as well as I could have hoped. I downloaded "Dragon Age" without too much trouble. It took about 14 hours to download the 9GB game. I did have to restart the download once, but it wasn't much trouble. Once the download finished, I installed and activated the game with absolutely no trouble. All of the negative reviews that D2D received on this site and others had me worried, but it ended up being a pretty simple and painless process.

Anyone unhappy with treatment (or lack … Anyone unhappy with treatment (or lack there of) by Direct2Drive should email me at RealD2DCustomer @ gmail.com and we can see about a possible class action lawsuit if they don't want to opt for coming to some kind of resolution. I would much prefer to get either working CD Keys for all my games or reimburse me so I can purchase them elsewhere. But it seems to me that the company has basically abandoned it's site and customers since roughly sometime in Aug of this yr (2017)?