I think it's a fantastic service. I've used D2D for 3 years now, and have never been dissappointed with the speed of downloads, considering you're downloading an entire game, and the selection's great. I've only had one hangup when trying to redownload a game, but the problem was solved by their customer service within 24 hours. Since first trying it, the only other place I've purchased games from was Steam, and only then for games that I can't get through any place but Valve, or when games are on sale. Speaking of which, I think that's about the only thing I can say that D2D isn't good at, discounts on games that aren't old.

1 and a half if this site allows it. BF3 and Rage were purchased with no problem whatsoever. Yet, the f***ing Paypal option would not accept my phone number 3 times in a row, even though I gave them the correct number each time. Then, I tried to use a debit card and they said I exhausted that option 3 times in a row (when I actually only tried it once). No wonder they're going under. Hopefully Gamefly will not give me a f***ing headache like they have.

Repeat customer, Few if any problems. If network based DRM bugs ya, this may not be for you. After the initial autoresponder to a support ticket request, my license issue was resolved.. Had a D/L link error once, it was auto resolved within a few minutes. D/L speeds seem fine.. I have a 18Mbps connection. Have yet to find a game that does not work (out of around 20 purchases), running windows 7 x64. 98% smooth installations and configurations.

Shady company I've had malware more useful. I've owned tons of games for many years, and yet they all the sudden stop working. direct2drive is forcing me to register with them, even though the games have worked fine forever. Then when you try to activate with them, it doesn't work, and the link to request manual activation doesn't either. Currently I own multiple copies of Rome:Total War. between Steam, standalone, and whatever direct2drive acquired or thinks they acquired. I can't mod my steam version, and the one direct2drive bought or acquired is now unplayable. Between gamespy, steam, and direct2drive, I wish these fools would get out of the gaming business, and stop trying to covert existing and paid for games to their own systems every time they buy someone out.

Dodgy site, be wary. Absolute garbage. Tried activating a code on Steam to find out it had already been activated by another account. Non existent support was no help. Avoid at all cost no matter how good the deals are. UPDATE: finally received new key that works, but I would still be wary.