Pre-Downloaded games do not work I actually had backup copies of my games downloaded prior to the transition. None of them would activate using the serial numbers supplied in the purchase history. After 3 attempts at getting help from their "customer service", they said I needed to wait until the games where in the gamefly client. What? I thought that they wanted us to download any games that might not make it over? They won't even supply the manual activation codes. Terrible service.

Avoid like the plague, or throw your money down a bottomless pit... Same as all the rest, tried to regain access to my games, but it seems the company is now on autopilot with no real people responding to emails or maintaining the site, avoid like the plague... Also, their sales suck nowadays anyways, last time I made a good purchase on an on-sale item was 2010...

Dodgy site, be wary. Absolute garbage. Tried activating a code on Steam to find out it had already been activated by another account. Non existent support was no help. Avoid at all cost no matter how good the deals are. UPDATE: finally received new key that works, but I would still be wary.

Bought fallout 3 back in 2014 Bought fallout 3 back in 2014 played on this machine.. woke up one spring morning in 2017 and game magicly not working saying key is invalid contact D2D support and they say blah balh somthing to do with comp merger 2 years ago tell me it will be fixed by september we are noww november still no reply or answer from anyone..company is trash dont recommend

They're selling fake keys - SCAM! Purchased a key at what seemed like a good price. The Steam key they provide is invalid. Opening a ticket with the site results in getting no reply. Reporting to them on social media results in them saying that they'll communicate with me in the future. That future has not yet arrived. Do not buy from Direct2Drive, if you really wish to give away money for nothing in return then give it to a charity instead.