Difficult Interface - Not For Beginners I have used other ARK server hosting sites and I can say this has been the least user friendly. Not only that, but there isn't a solid save function so whenever you shut down your server to make changes it will go back to whenever it last auto saved... which could be up to an hour before. Once you add mods the only way to edit the server after that is by using the text editor (or this site will overwrite all the mod text and you'll have to re-add all the mods every time) so the only slightly helpful interface that comes with this hosting site becomes worthless. I am capable of googling and figuring this all out eventually, but it took longer than I would have liked to get the server the way I wanted and the price wasn't really a huge steal for the added difficulty.

Great Customer Service, inteface a bit hard to understand. Ags Server hosting interface is a bit clunky and hard to understand in the begging but I'm slowly getting the hang of it. Their customer service is awesome, so if you need any help they will answer you in a matter of minutes always very professional and willing to help. Thank you James Richards for helping me out today with my server backups and restoring the saves to a state where most of if was not lost.

a little slow on some things but … a little slow on some things but overall a good server, real easy to add mods and maps

affordable and well serviced game … affordable and well serviced game server provided. Tickets are dealt with quickly and professionally. No issues with server downtime and when I have messed up in the past, the team are always there to advise on my setting issues. Great help file, one of the best Ive seen. Couldnt recommend them more.

NO email for days! It gets worse! Well starting with my first day no email as to account set up or anything so I opened a ticked , lots of response for the ticked so the support personnel were very good. But somehow their email were not being sent or getting through to me I checked everything I could from my end blocked spam folder everything. So I decided to cancel the service. Well now that it was forwarded to accounts Dead silence I have to use their ticket system to communicate and even that has no replies. Not sure if they are fly by night or just having issues. USE CAUTION dealing this these folks! Instead of dealing with the issues I get this: "If you are willing to remove the review I can then do a full refund for you. Kind Regards," name withheld for privacy I cancelled prior to their guarantee window and they want to force me to remove the negative review. Ask yourself this How many others have they done this to, so as to keep their rating higher?