James Staniforth
GBaffordable and well serviced game … affordable and well serviced game server provided. Tickets are dealt with quickly and professionally. No issues with server downtime and when I have messed up in the past, the team are always there to advise on my setting issues. Great help file, one of the best Ive seen. Couldnt recommend them more.
Devon Lambert
GBThe best Ark: Survival Evolved Host I have had a fair share of Ark: Survival Evolved server hosts. AGS has been absolutely fantastic with amazing support and reliable service. This is a provider that I am very thankful for everything they do. Between the constant support and reliable service, they’ve helped give me more insight on how to successfully operate my server. Speaking with their support team is less of a feeling as if you need to be professional, but rather they’re very friendly and are very open with discussing any issues on hand. They even hooked up a cluster for me. If you’re searching for a new provider, AGS is the way to go.
David
GBAGS Support is the Best I have been with AGS for a couple of months now and couldn't be happier. Their support has made the difference with other companies in my experience. James Richards, a lead support tech, makes sure to clarify what I need if there is any ambiguity, minimizes down time as much as possible, and promptly responds after changes have been made. For those of us that just like to play games and not know the technical server part for a game, it's people like James that reassure that our server and game progress are in good hands.
RuBear
GBThe Good & The Bad (Overall Good) UPDATE: You better hope that you don't ever have any difficulty on the weekend, as the technical support crew for the weekend is astronomically unhelpful. They don't actually read the tickets and provide no actual help other than stock answers that don't relate to your question at all. The Good: Great customer service, fantastic response times (Literally two minutes went by and I had a response to my help ticket), great price. Three excellent qualities that definitely make these people worth the money. The Bad: Constant stability issues, server crashes fairly regularly, and we often have difficulty connecting. Server Control Panel says everything is fine, but Steam/Ark can't find our server until we stop & restart, sometimes we have to restart several times before it begins working. I also recommend having a VERY short snapshot timer, ours is set for every 15 minutes since our server was so spotty for a while we would lose hours of play at a time. All in all I am content, their customer service and affordability really makes up for the server stability issues. (Having a short snapshot timer is a good workaround for that particular problem.) Server still crashes, but losing a few minutes of work rather than an entire evening is much easier to take.
Giga
AUThis service is highly recommended This service is highly recommended! The support is fantastic, You will normally get a reply within 10 minutes of your ticket request and they are more than happy to do their best to help and fix any problems you may be having. I have used many hosting company's before and i cant recommend these guys enough! Especially for the price. Would not go anywhere else! A++++