Your money will be wasted... AGS is one of the worst, if not the worst, game hosting providers. Technically incompetent and dishonest. They do not understand how the various game servers actually work, and PayPal had to force judgement against AGS for what was clearly a warranted and proper refund. I warn you. You will not be able to tolerate their server hosting, and your money will be wasted.

Had my ARK server for a little while… Had my ARK server for a little while now, had nothing but fantastic support and no issues with the running of my server. Anything I have asked has been responded to quickly and effectively. Would definitely recommend others to use these guys. Would give more stars if it was possible xx

The Good & The Bad (Overall Good) UPDATE: You better hope that you don't ever have any difficulty on the weekend, as the technical support crew for the weekend is astronomically unhelpful. They don't actually read the tickets and provide no actual help other than stock answers that don't relate to your question at all. The Good: Great customer service, fantastic response times (Literally two minutes went by and I had a response to my help ticket), great price. Three excellent qualities that definitely make these people worth the money. The Bad: Constant stability issues, server crashes fairly regularly, and we often have difficulty connecting. Server Control Panel says everything is fine, but Steam/Ark can't find our server until we stop & restart, sometimes we have to restart several times before it begins working. I also recommend having a VERY short snapshot timer, ours is set for every 15 minutes since our server was so spotty for a while we would lose hours of play at a time. All in all I am content, their customer service and affordability really makes up for the server stability issues. (Having a short snapshot timer is a good workaround for that particular problem.) Server still crashes, but losing a few minutes of work rather than an entire evening is much easier to take.

Difficult Interface - Not For Beginners I have used other ARK server hosting sites and I can say this has been the least user friendly. Not only that, but there isn't a solid save function so whenever you shut down your server to make changes it will go back to whenever it last auto saved... which could be up to an hour before. Once you add mods the only way to edit the server after that is by using the text editor (or this site will overwrite all the mod text and you'll have to re-add all the mods every time) so the only slightly helpful interface that comes with this hosting site becomes worthless. I am capable of googling and figuring this all out eventually, but it took longer than I would have liked to get the server the way I wanted and the price wasn't really a huge steal for the added difficulty.

James Richards is amazing! To whom it may concern, James Richards helped me immensely as he has always done every time I have needed support in regards to the services I have in regards to Ark: Survival Evolved. Today, again, as he usually does, James Richards went far and beyond to help me with a start error I was having with one of our game servers. James was kind, attentive, and made sure I knew step by step what I needed to do on my end so that he can further assist me and he did it with due respect and diligence. This shows his professionalism, as well as his attention to detail, especially when it comes to customer service. He is a great part of your team, and every time he handles my issues I know that they're being handled appropriately. Thank you!