Unsatisified Customer
GBGreedy, Overpriced Hidden Fees The "convenience" fees, "delivery" fees and all the other hidden fees are ridiculous. Seriously, an actual delivery fee for emailing me my tickets? You've gotta be freaking kidding me. Also, the other fees change depending on the price of the ticket. That's just garbage and just plain greedy, just like that atrocious "delivery" fee. Make the fee a single, standard flat fee , regardless of the ticket price. And the increasing prices of those fees are beginning to make using Sensational Seats obsolete. In other words, I'd rather just go directly to the box office for the event I want to attend because I'd only be saving a couple dollars buying the tickets online. And I'm seriously talking about only a couple of dollars. With such little savings, I'll just go directly to the box office and not feel like I'm getting ripped off, thanks.
Jerry Palmer
GB.Bs prices. Super. super high outrageous fees per each ticket purchased. If you press complete my order. You will be charged a ton of extra money. .So please review order before you hit complete my purchase. And make a decision. You will be SCREWED. Too much 💲💲👎👎 More than the actual ticket price. SMDH.
Kyle Brush
GBFantastic customer service! Everything about my buying experience was great! They called me immediately after my purchase to let me know there was a fraud alert on my credit card, and then followed up several times to make sure the rest of my ticket purchase went smoothly. I was a little apprehensive at first, since I had never heard of Sensational Seats before, but their customer service was over the top.
Michael Byrd
GBDON'T BUY TIX FROM HERE! DON'T BUY TIX FROM HERE! There was a $100 unseen processing fee that I never saw until it came out of my account. I called the customer service phone number & an obnoxious, very unenthusiastic lady answered the phone. When I explained to her my issue she rudely retorted, "All sales are final." Do not buy from this whack sales site. Ever. For any reason.
Chase
GBNot bad Unfortunately, some of its employees do not explain things as well as they should. I finally, was able to contact an employee that had a better understanding of the company. She did an amazing job at putting me to ease and fix the issues I had.