Texas vs Alabama For all of my ticket purchases, I used Ticket City. For the many years that I have used their services, Ticket City has never let me down. I rely on fanatical customer support, and they provide that support. They make an effort to keep ticket prices reasonable and affordable whenever they can. I recommend Ticket City to all my friends and family members.

Awful Experience with Ticket Awful experience! After 43 days I still did not have my tickets. On line was only offered via chat. The on line help number sends you back to chat. After contacting CC company to cancel they provided a phone number from the CC statement. Still no response, still no resolution.

Good But Need Better Communication Would have been 5-stars except our tickets didn't go into my Ticketmaster account as expected. They landed in my U.S. Open account which woud have been fine if TicketCity would have communicated this. When I contacted them for help in locating the transferred tickets, they were helpful but even their agents didn't know where the tickets were. I spent a lot of time on the phone with Ticketmaster and U.S. Open trying to locate the transferred tickets. Just need better communciation upfront.

Very Pleased Buyers! We were having trouble purchasing Cubs tickets online thus made a call to TicketCity. Very glad we did. The agent we dealt with, Chris, was extremely knowledgeable and very courteous. We had never made a purchase online with TicketCity prior to this transaction so was a bit anxious but we are very happy with our experience. A plus rating from us Texans!

Rip Off - Triple Their Own Price RIP OFF - Should be 0 or negative stars Bought tickets to performance through them by mistake as I was unable to get to the venue directly on my phone. It turned out that they changed double the cost of the venue and with their added fees it came to more than triple the cost. They then went out and bought the tickets directly from the venue (either themselves or via another party) at the normal official prices and sent them to us. I was able to go to the venue directly and saw what happened. They had no tickets in advance. We saw the same seats as being available earlier and then sold. I contacted Ticketcity but no refund as they said the tickets had already been purchased. This is how they do business and I was their mark. I will make sure NEVER to use them again.