Good Service Jennifer was very helpful in helping me locate my tickets on line. Unfortunately I had changed my email address since using the site so was having trouble logging in & locating the tickets. She was very quick in responding to my emails & helping me.

Great Customer Service by Aniko Aniko was excellent at working out I had input my email incorrectly and fixed it for me speedily thank you

Phone chap was 1st class Phone chap was 1st class. So very helpful and patient. Good knowledge and good service. He deserves a better IT system though.

Great customer service Great customer service by Samir in the Contact Centre after I made a mistake on a booking by accidentally buying the wrong tickets. Samir was brilliant. Great service by AXS UK and would always buy my tickets via them.

Rapid resolution through chat. Got worried when email confirmation had not arrived after 24h... turns out it was my mistake and AXS support team resolved the issue super fast and nicely through the chat. Happily surprised.