Had a problem with not being able to view my tickets properly Had a problem with not being able to view one of my tickets properly. Despite having a bit of trouble explaining the problem customer services at AXS stuck with me and resolved the issue which finally turned out to be a technical glitch. It was really nice to deal with the same advisor from start to finish as we had to e-mail back and forth quite a few times. Polite and helpful.

Great customer service I was really struggling with the app - I needed to change my email address and then couldn't access my tickets. The Customer Service was so good. Swift response and such clear and helpful instructions. Thank you so much.

Great customer service! My request to change seats was picked up immediately by AXS customer service (Gabriella, thank you!) and I was notified again when everything was arranged. Fast, effective and to the point help, love that!

Good Service Jennifer was very helpful in helping me locate my tickets on line. Unfortunately I had changed my email address since using the site so was having trouble logging in & locating the tickets. She was very quick in responding to my emails & helping me.

Pooja = 10/10 Although Richard who I spoke to initially cut me off after being unable to wait a minute for me to find an order number this did mean I was put through to Pooja who was brilliant. She was friendly, quick at responding and answered fully, explaining anything I was unsure of. Just what you want when speaking to someone on a live chat!