Emelie from AXS UK was very helpful! Emelie from AXS UK resolved my email request within hours and my ticket refund was processed to my bank account in the next business day. Extremely happy with the prompt and effective customer service. Thank you!

Disappointed and Angry I tried several times to use my Barclaycard to book presale tickets at discount price, but the card was not accepted. However, when I used the same card to book at non discount price, it was accepted. I therefore had to pay an extra £28

Great customer service I was really struggling with the app - I needed to change my email address and then couldn't access my tickets. The Customer Service was so good. Swift response and such clear and helpful instructions. Thank you so much.

Great customer service Great customer service by Samir in the Contact Centre after I made a mistake on a booking by accidentally buying the wrong tickets. Samir was brilliant. Great service by AXS UK and would always buy my tickets via them.

Great Customer Service by Aniko Aniko was excellent at working out I had input my email incorrectly and fixed it for me speedily thank you