Rapid resolution through chat. Got worried when email confirmation had not arrived after 24h... turns out it was my mistake and AXS support team resolved the issue super fast and nicely through the chat. Happily surprised.

Great Customer Service by Aniko Aniko was excellent at working out I had input my email incorrectly and fixed it for me speedily thank you

Great ticketing site My go to site for tickets. Easy and simple to buy tickets for a range of events. Doesn't over charge for seats in particular areas unlike another popular site.

System errors resulting in duplicate (non refundable orders)! I was wanting to purchase 3 tickets for the Summertime Ball and every time I tried the system said there was an error. As there was an error I tried again and now I have ended up with a duplicate order of 6 tickets! If the system errors, why complete the purchase, take the money and then say no refunds. Not happy - if someone can help me with this issue as I have now spent double the amount to purchase 3 tickets, please get in touch!

Stephen The specific member of staff I spoke to was excellent, he helped with all my needs and questions both professionally and with patience. I got everything I needed resolved so easily. He is a credit to AXS.