Rapid resolution through chat. Got worried when email confirmation had not arrived after 24h... turns out it was my mistake and AXS support team resolved the issue super fast and nicely through the chat. Happily surprised.

Emelie from AXS UK was very helpful! Emelie from AXS UK resolved my email request within hours and my ticket refund was processed to my bank account in the next business day. Extremely happy with the prompt and effective customer service. Thank you!

Phone chap was 1st class Phone chap was 1st class. So very helpful and patient. Good knowledge and good service. He deserves a better IT system though.

Wallis was fantastic at getting to the… Wallis was fantastic at getting to the bottom of why my tickets hadnt been sent to me. Brilliant thank you!

could be better it was ok but there could be things that could make it now I wasn't a bot like a captcha because its pretty hard to then get live chat because it isn't easy to get to. the live chat is easy and fast takes under 30 seconds for them to respond