Site not updating me on my order Site not updating me on my order, neither by email or am I receiving an email reply. I am from the UK and Ive ordered this for a friend in the US, and I'm worried I've been scammed because the bear I ordered has now been removed from the available to buy list.

Very bad communication I have place an order Friday the 17th and I have checkout as I guess. I have paid for the express delivery to be delivery today , but up to this point there is no a email confirmation not even tracking number. The number I called it always sends me to leave a voice message.. I left more than 3 voice messages but there is no response, I have email them, no response...

Never got order & it was THE one from Santa Guess they don't read info provided on their order form at all. One extremely disappointed child and very upset parent at Christmas this year. I even called customer support and they were closed during peak season and did NOT return call!!!

Does not respond to emails Does not respond to emails. Claims quick shipping and here I am coming up on a month now with no product in hand. Thanks for ruining what should have been a good thing. Terrible customer service would not recommend this company of unprofessionals to anyone.

I’ve been waiting for almost a week for… I’ve been waiting for almost a week for the teddy bear, they created a label but waiting on item to be shipped... I’m still waiting on my bear from my hubby that’s who in the military who thought it would be adorable get me marines bear... Bad quality of getting them and waste of money.. If you guys get it done, no wonder why nobody want to buy it off from you guys. If you guys want your customers to be happy then do it right instead of waiting on something for it. You’ll guys will make tons of money if you make your customers happy instead of being late for the gift or etc.