They will send you a horrible itchy not… They will send you a horrible itchy not at all plush teddy bear that shedds it's nasty hair all over the place. Called to complain and they said they'll gladly send me a new one, it never came and that phone number got disconnected.

Never got order & it was THE one from Santa Guess they don't read info provided on their order form at all. One extremely disappointed child and very upset parent at Christmas this year. I even called customer support and they were closed during peak season and did NOT return call!!!

Same thing as everyone else Same thing as everyone else. Placed an order 11/3/23 and still haven't received it. Tried using the website message feature: no response. And the only way to file for a refund is by calling them? Is this entire company just 1 person? It would make a lot more sense and I'd be a little more understanding if that were the case

I’ve been waiting for almost a week for… I’ve been waiting for almost a week for the teddy bear, they created a label but waiting on item to be shipped... I’m still waiting on my bear from my hubby that’s who in the military who thought it would be adorable get me marines bear... Bad quality of getting them and waste of money.. If you guys get it done, no wonder why nobody want to buy it off from you guys. If you guys want your customers to be happy then do it right instead of waiting on something for it. You’ll guys will make tons of money if you make your customers happy instead of being late for the gift or etc.

I wish I had come across this site BEFORE… UPDATE 12/7/22 I received contact from the owner. Will wait to see if order ships as promised for another update. I wish I had come across this site before I purchased! My money was deducted immediately and the order status change to "awaiting fulfillment" immediately. I have tried emailing and calling and no one will contact me back. Today, two numbers that I found are not going through. I purchased through PayPal and plan to submit a FRAUD claim and hope to recoup my money back. I plan to broadcast this site on FaceBook as well since that is where I saw the ad initially. Should have known better.