TRENDTIMES=BASEMENT OUTFIT They are a basement outfit. It is unbelievable how they respond to you. They have no concept of customer service. I have disputed the charges with my credit card company and now "John" is calling and leaving messages on my cellphone that they are going to send it to private collections and contact Experian! What a joke. I still don't have what I ordered even though I paid for 5-10 day shipping. Its been 2 weeks. So much for my grandchild's bday gift! If it comes, I don't expect quality as others have said how cheap and even broken their products have arrived. This circus needs to be shut down!!!!!

CROOKS CROOKS. We bought a fire engine on their site. Next day, found it on Amazon for $80 cheaper and $40 cheaper on shipping (it only costs $200 to begin with). I tried to work with them but their customer service is awful and rude. BUYER BEWARE. This is a horrible company.

Grandsons loved it until it quit Grandsons loved it until it quit. Then the company fell off the planet. Only returned one email to tell us “fix it yourself”. Even under warranty. Will try to find something from a more competent company hopefully American made. Don’t waste your money on these. And really don’t break the kids heart when it lasts maybe six months like ours.

Expensive Jeep that was junk & awful service I ordered a Jeep for my boys from Santa. I ordered just after Thanksgiving and had guarantee by Christmas delivery. We got the Jeep the Fri before Christmas which gave us min time to get it together. Pulled it out to assemble on Christmas Eve & it had been crushed in shipping. It also looked nothing like what I had ordered and paid $700 for!!! We called customer service and waited 96 min to get a hold of someone. The guy was amazing on the phone so I did as he asked. We put it together and told the boys Santa had a wreck and was coming back to replace it. It never drove well & was so slow!! Since then they’ve picked it up and I called back 2 weeks after pick up. On MLK jr holiday. The customer service guy was soooo extremely rude, yelled at me, then said it was likely never assembled correctly which is why it was slow & the weeks popped out from the motor. When I got upset he yelled at me then proceeded to hang up on me. If the new Jeep gets here & isn’t perfect I’m getting my $$ back & I’ll never buy from here again. Absolutely ridiculous especially for the prices u pay for these products.

Give 0 stars if I could Give 0 stars if I could. Bought son a jeep on November 19 2019 . Charged up for Christmas gave it to him and in March the wires melted under hood. Sent replacement jeep after email and 3 days on customer service. April 10 2020 jeep will not move in forward. Called several times funny how if you press 1 the sales people answer but if u his customer service nothing but leave a message after 5 minutes of waiting. Ask for a supervisor yeah good luck