We recently ordered one of their top of… We recently ordered one of their top of the line jeeps for Christmas for our grandson. Upon arrival everything appeared to be fine. After two weeks of using this jeep, the tires started to come apart and we realized it was not the item that we paid $1,000 for but a lesser quality one. We have contacted the company multiple times to no avail. We have been hung up on and they are unwilling to resolve this issue. Their customer service is horrible. We were told by one representative that in fact, we were shipped the wrong item. After over a week dealing with them, I have given up and filed a dispute with my credit card company. I would NEVER buy anything from them again.

Pathetic experience Worst experience that I have had in years. Fake advertising. The car was suppose to be for a 6 years old and my 4 year old barely fits in the car. Called customer service and they keep telling me that somebody is going to call to solve the issue. They want a restocking fee after they they were suppose to solve me the problem. That was suppose to be the Christmas gift for my son. Today is January 13th and I am still dealing with them.

Trend times went over and above the… Trend times went over and above the call of duty to get the car I ordered for my niece and nephew to Canada for Christmas... which was not easy with shipping rates and box dimensions being tricky. The kids LOVED the car and when we had a little issue with some warranty parts they shipped them right away no questions asked. The car is a beautiful product and took just a bit of easy assembly to get together. We were extremely happy with it! And I would highly recommend Trend Times and their products to everyone!

Got my helicopter today and I love… Got my helicopter today and I love flying! I call it my therapy helicopter.

Expensive Jeep that was junk & awful service I ordered a Jeep for my boys from Santa. I ordered just after Thanksgiving and had guarantee by Christmas delivery. We got the Jeep the Fri before Christmas which gave us min time to get it together. Pulled it out to assemble on Christmas Eve & it had been crushed in shipping. It also looked nothing like what I had ordered and paid $700 for!!! We called customer service and waited 96 min to get a hold of someone. The guy was amazing on the phone so I did as he asked. We put it together and told the boys Santa had a wreck and was coming back to replace it. It never drove well & was so slow!! Since then they’ve picked it up and I called back 2 weeks after pick up. On MLK jr holiday. The customer service guy was soooo extremely rude, yelled at me, then said it was likely never assembled correctly which is why it was slow & the weeks popped out from the motor. When I got upset he yelled at me then proceeded to hang up on me. If the new Jeep gets here & isn’t perfect I’m getting my $$ back & I’ll never buy from here again. Absolutely ridiculous especially for the prices u pay for these products.