Misty
GBExpensive Jeep that was junk & awful service I ordered a Jeep for my boys from Santa. I ordered just after Thanksgiving and had guarantee by Christmas delivery. We got the Jeep the Fri before Christmas which gave us min time to get it together. Pulled it out to assemble on Christmas Eve & it had been crushed in shipping. It also looked nothing like what I had ordered and paid $700 for!!! We called customer service and waited 96 min to get a hold of someone. The guy was amazing on the phone so I did as he asked. We put it together and told the boys Santa had a wreck and was coming back to replace it. It never drove well & was so slow!! Since then they’ve picked it up and I called back 2 weeks after pick up. On MLK jr holiday. The customer service guy was soooo extremely rude, yelled at me, then said it was likely never assembled correctly which is why it was slow & the weeks popped out from the motor. When I got upset he yelled at me then proceeded to hang up on me. If the new Jeep gets here & isn’t perfect I’m getting my $$ back & I’ll never buy from here again. Absolutely ridiculous especially for the prices u pay for these products.
Nsncy
GBGreat company I can honestly tell you that this is the best purchase I have made by far. The reviews I have read were so bad they made me stress on the whole order. My sons car took 3 weeks to get here due to some shipping delays but WORTH EVERY PENNY AND WAIT! I looked for a good Ride on car for a while and found them by accident and I'm so glad I did. Customer service was awesome and got back to me within 24 hours.
Emmanuel Frias
GBPathetic experience Worst experience that I have had in years. Fake advertising. The car was suppose to be for a 6 years old and my 4 year old barely fits in the car. Called customer service and they keep telling me that somebody is going to call to solve the issue. They want a restocking fee after they they were suppose to solve me the problem. That was suppose to be the Christmas gift for my son. Today is January 13th and I am still dealing with them.
Erica Hatch
GBCROOKS CROOKS. We bought a fire engine on their site. Next day, found it on Amazon for $80 cheaper and $40 cheaper on shipping (it only costs $200 to begin with). I tried to work with them but their customer service is awful and rude. BUYER BEWARE. This is a horrible company.
Lyuda Potomskaya
GBDON'T DO IT DON'T DO IT, CAR HAD SMOKE COMING OUT, SUPER DANGEROUS, HAD WIRES REPLACED 4 TIMES AND THEY STILL BURN OUT, I WOULD NEVER PUT MY CHILD INTO A SMOKING CAR EITHER IF THE WIRES WERE REPLACED OR NOT. THESE PEOPLE SHOULD BE SUED AND TAKEN OUT OF BUSINESS. YOU'RE BETTER OFF BUYING ON AMAZON, MUCH CHEAPER AND MUCH BETTER QUALITY !