Nsncy
GBGreat company I can honestly tell you that this is the best purchase I have made by far. The reviews I have read were so bad they made me stress on the whole order. My sons car took 3 weeks to get here due to some shipping delays but WORTH EVERY PENNY AND WAIT! I looked for a good Ride on car for a while and found them by accident and I'm so glad I did. Customer service was awesome and got back to me within 24 hours.
Lucy Koch
GBWe recently ordered one of their top of… We recently ordered one of their top of the line jeeps for Christmas for our grandson. Upon arrival everything appeared to be fine. After two weeks of using this jeep, the tires started to come apart and we realized it was not the item that we paid $1,000 for but a lesser quality one. We have contacted the company multiple times to no avail. We have been hung up on and they are unwilling to resolve this issue. Their customer service is horrible. We were told by one representative that in fact, we were shipped the wrong item. After over a week dealing with them, I have given up and filed a dispute with my credit card company. I would NEVER buy anything from them again.
stepitup
GBTRENDTIMES=BASEMENT OUTFIT They are a basement outfit. It is unbelievable how they respond to you. They have no concept of customer service. I have disputed the charges with my credit card company and now "John" is calling and leaving messages on my cellphone that they are going to send it to private collections and contact Experian! What a joke. I still don't have what I ordered even though I paid for 5-10 day shipping. Its been 2 weeks. So much for my grandchild's bday gift! If it comes, I don't expect quality as others have said how cheap and even broken their products have arrived. This circus needs to be shut down!!!!!
Misty
GBExpensive Jeep that was junk & awful service I ordered a Jeep for my boys from Santa. I ordered just after Thanksgiving and had guarantee by Christmas delivery. We got the Jeep the Fri before Christmas which gave us min time to get it together. Pulled it out to assemble on Christmas Eve & it had been crushed in shipping. It also looked nothing like what I had ordered and paid $700 for!!! We called customer service and waited 96 min to get a hold of someone. The guy was amazing on the phone so I did as he asked. We put it together and told the boys Santa had a wreck and was coming back to replace it. It never drove well & was so slow!! Since then they’ve picked it up and I called back 2 weeks after pick up. On MLK jr holiday. The customer service guy was soooo extremely rude, yelled at me, then said it was likely never assembled correctly which is why it was slow & the weeks popped out from the motor. When I got upset he yelled at me then proceeded to hang up on me. If the new Jeep gets here & isn’t perfect I’m getting my $$ back & I’ll never buy from here again. Absolutely ridiculous especially for the prices u pay for these products.
Erica Hatch
GBCROOKS CROOKS. We bought a fire engine on their site. Next day, found it on Amazon for $80 cheaper and $40 cheaper on shipping (it only costs $200 to begin with). I tried to work with them but their customer service is awful and rude. BUYER BEWARE. This is a horrible company.