Unacceptable Item arrived late despite me paying for expedited shipping. I was promised, in writing, that I would be refunded shipping costs if my order was not received by Christmas. I have yet to receive my refund despite following up three times with the company.

Scam Customer service doesn’t exist and I highly doubt that I will receive my order at all. I was thinking that the price is fair and the website looks nice, so it must be legit but they are probably just scammers, taking money from people without the intention to actually make and send the order. It is even sadder that they chose a toy for children. Super disappointed!

terrible service and non-safety product I ordered personalized lamps for the wall, resigned myself to looking at Zeo instead of Leo, hung it on the wall above the baby’s crib, fell several times (lucky that the baby was not in the crib), asked several times for a return, they lose the request and say hang it again using more tape, probably so that this time it would fall on the baby... I used two tapes, hung them on the side of the crib, fell again three times, then used three tapes - it worked, but now there are not enough tapes, so I ask to them: can I have more tapes, they do not provide. So can’t use it with original set, I have to looking for something like double tape by myself, I’m not recommend this company, it’s absolutely not safe for baby. It fell again and again.

Poor quality and way over priced Poor quality and way over priced. My fault for not scrutinizing my invoice - each animal selection is extra; Paid over $45 for a 4-letter name wood puzzle with 4 animal faces! Never again!!!!

Cheap, impractical and choking hazard These puzzles are incredibly cheap, super thin and not durable. The letter pieces are also really thin, and even I had trouble getting them out of their respective slot. If I struggled, as an adult, how is my baby supposed to wrangle the pieces out? Also, the letters are also super thin making some of them a choking hazard. I wouldn't even give this to my son so the puzzle is worthless and waste of money.