Poor quality and way over priced Poor quality and way over priced. My fault for not scrutinizing my invoice - each animal selection is extra; Paid over $45 for a 4-letter name wood puzzle with 4 animal faces! Never again!!!!

Totally satisfied with the product Totally satisfied with the product and delivery time. I was hesitant after reading some negative reviews online about the Personalized Wooden Baby Name Puzzle however mine for my niece arrived exactly as designed without any issues. The wooden board is sturdy, the personalized engraving on the back exactly as specified and the Name Letters as well as the animal elements I selected exactly as described. They are large enough to not be a chocking hazard for a 1 year old. I have no doubt she will love it.

Do not order from this company Do not order from this company! Ordered a name puzzle which showed the babies name and other puzzle pieces of animals that was A4 sized and received just a tiny puzzle with the babies name only which looks cheap and tacky and about the size of an iPhone. Just tried to get a refund and the business address is in China so we already know how that’s going to go. I’m so annoyed I didn’t come on here to check the feedback first!

Deception The advertising on Social Media for the name puzzles look so inviting that after having purchased name puzzles from an Australian company for years I thought I would get something different. What I perceived to have purchased as a gift from a sample on the invoice was very different to the uninspiring end result. I was embarrassed in giving my gift which was a very small and flimsy name puzzle with no decoration. Apparently I did not understand the ordering process. I thought I ordered as per the picture on my invoice. Their timeliness in delivery and answering my complaint was quick but I would not recommend the product.

This is a company right out of China This is a company right out of China. Why is the US allowing Chinese Companies into our market. They masked themselves as U.S. base company until your order from them then you realize it's a company outside the USA. I caution anyone considering to order from this company to first read all of the reviews. I DID NOT! DO NOT ORDER from this company as they did not fulfill my order. I received two of the four items ordered and when I contacted them about the other items, they wrote back (in broken English) that the other items were in production in other words back ordered. I indicated that I did not want the other two items to please cancel the order and issue a refund. They wrote back to barter with me by offering 15% discount on my next order if I were to wait two days for the items to be shipped. I was clear in my email to them about my intentions but I waited four days before I replied to that email. After waiting four days, I still had not received the items. I wrote them back requesting them to cancel the order as I had not received the items after waiting for more than two days. They wrote me back stating they had not heard from me with respect to my intentions. I'm done playing the game. I contacted my creditor to assist with obtaining my money back and a refund for the items I did not receive. Oh, by the way, the items were okay. It was not worth the headache and the anguish. Do Not order from them!!!