Customer service isn’t it. I would be happy with the product if they spelt it correctly - given the colour isn’t a true dusty pink either. After continuous correspondence between the company and I and the fact they’re not even willing to admit their mistake in regards to the spelling of my child’s name speaks volumes. I won’t be ordering from this company again and I don’t believe you should either. I have screenshots and pictures but idk how to upload them.

Overpriced for what it is! The item is very overpriced, it came from Asia and took a long time to receive. This item could have been purchased on Amazon for less time and money. The product is of good quality, however a few pieces were glued to the board and we had to fix that. I ordered the bold colors, the letters of the name was supposed to be different but the last two letters were almost the same color but with a very slight difference. The advertise they offer free personalization on all items, this is misleading and it only applies to the name you order, not the personalization on the back of the puzzle. Overall, I would not buy from this company again because I don't think I received my moneys worth. Buyer Beware!

Woodemon parcel I was a little nervous when I ordered and didn’t hear anything, although was please to see my puzzle arrived within the month of ordering (just in time for Christmas!) Don’t be alarmed if you don’t hear for Woodemon, your parcel will eventually arrive :)

Legit company Didn’t originally receive tracking information but the company emailed me back with one quickly. Quality is as good as expected for price being cheap. Received the item a little bit later then expected but still within a couple weeks of ordeing. Shipped from China

Totally satisfied with the product Totally satisfied with the product and delivery time. I was hesitant after reading some negative reviews online about the Personalized Wooden Baby Name Puzzle however mine for my niece arrived exactly as designed without any issues. The wooden board is sturdy, the personalized engraving on the back exactly as specified and the Name Letters as well as the animal elements I selected exactly as described. They are large enough to not be a chocking hazard for a 1 year old. I have no doubt she will love it.