Such a shame Before my most recent experience, I loved this company.. All of the products are great quality in my opinion, but when I spent over £100 on Xmas gifts for my son, my order arrived with not one but TWO items completely MISSING from the box, with a slip inside stating they were all inside & ‘checked’ by a member of the team. This meant my son was disappointed on Christmas morning. Sent several emails to customer care, for the only response to be sent at midnight, asking for my packing slip, i sent this & have heard nothing since. It’s been well over 48 hours since someone actually emailed me back, and I’ve been seemingly ignored since. Obviously very disappointed & feel I've lost my money as nobody giving me an update. I will be buying products from a stockist in future.

Beautiful products Beautiful products, unique designs. I’ve ordered many times from Olli Ella and gifted lots of their products and have only ever had the best experience. Their toys are some of the most beautiful and well-loved in our house.

I purchased my daughter a Dinkum Dog… I purchased my daughter a Dinkum Dog and this was the first soft toy she really interacts with (12 months). She laughs at him, cuddles him and now is learning to play with the magnet bone. Adorable toy that has a special place it our home.

Dinkums Our two girls love their dinkum dolls. The soft bodies are great for snuggling up to and the interchangeable outfits are adorable, as well as being easy to get on and off for little fingers. They also love that their dolls can stand with the shoes on.

Great Quality Dolls and Toys I bought the Magical Creatures Holdie set of three, and it arrived promptly and beautifully packaged. My three grandsons love the little creatures. They are well sewn and very appealing. During the last couple of years we have also purchased three Dinkum Dolls, as well as various outfits. Everything we've had from Olli Ella has been of excellent quality and the company has been easy to deal with.