Quality is hit or miss and they don’t… Quality is hit or miss and they don’t stand by their products. Don’t offer exchanges only 20% refunds for damaged items. I used to love them but with my last three orders something was always faulty. Like a HOLE in the leg of a Dinkum. I don’t understand the hype when their stuff is always damaged or faulty. Customer service is also really slow and they don’t seem to care about brand image or customers. I’m so upset because I’ve loved their toys when they arrive in good shape. They also use “handmade” and “environmentally friendly” as coo-outs. I also tried to write reviews on the site but they never went through. I can’t find anywhere to write reviews but here to warn others. Don’t understand how it is allowed.

Timeless and Timely I ordered last minute Xmas Gifts and they arrived within a week. The dolls are beautiful and were a big hit with the kids.

Terrible service Terrible service. Takes ages to get a response from “The Customer Happiness Team” if you get one at all. I had a large order that I paid for back in May, as one item was on back order they didn’t send any of it. I finally hear from them in August despite the back order having by this stage been in stock for a month to say one item I purchased and paid for in May is no longer in stock 🤦🏼‍♀️. Still waiting on anything to be sent

Beautiful dolls for boys and girls I have been looking everywhere for a doll that resembles my son with curly red hair and was so excited to discover Olli Ella’s dinkum dolls. I bought my son a doll named Pea and he hasn’t put it down since. The quality is great and I know we will be buying lots more of their lovely products in the future.

Dinkums Our two girls love their dinkum dolls. The soft bodies are great for snuggling up to and the interchangeable outfits are adorable, as well as being easy to get on and off for little fingers. They also love that their dolls can stand with the shoes on.