Impressive service This is my third order from MoYu. On the second order I had ordered some puzzles that were out of stock. I was quickly contacted by Ms. Sophia. She explained the situation and offered a refund or store credit. I chose refund and had my money returned the next day. Ms. Sophia was so professional and polite. I was also surprised to have my money returned so quickly. It's just so refreshing to get such good service. In life things happen but how this was handled you have made a loyal customer Ms. Sophia. Thank you.

Extremely professional company I only discovered moyustore at the start of this year and the quality of the product is amazing. On top of that the customer service is fantastic! I recently went away and took one of my recent purchases with me, however I forgot the build instructions so I thought I'd give customer services an email. I have to say that Ms Sophia was very very helpful and I'm happy to say that I managed to get my model assembled. The professionalism in which this company supports itself is of a very high standard indeed. Well done guys i'll be in touch for my next order

My order was overdue My order was overdue, but this was quickly resolved after making contact with Moyustore. Sophia did her best to keep me informed of any progress. Happy now that the order has arrived safely.

I would like to say Sophia from the… I would like to say Sophia from the Moyu store has been very helpful in picking a model kit. I end up deciding on the scorpion and the soon to be released rabbit! I can’t wait to get started since she had been very detailed on recommending these kits! David

Scam I purchased their Chinese dragon in November 2023 and never received it, and they don't respond when contacted. scam! scam! scam!